Booking Travel: American Express Travel Vs. A Luxury Travel Agency

As I recently experienced firsthand, there is a significant difference between booking travel through American Express Travel and working directly with a luxury travel agency like Coolidge & Co. I recently attended a bachelor party in New Orleans with a group of friends, and we decided to put our travel booking methods to the test. Nine of us used a luxury travel agency, while I opted to book through American Express Travel.

The results were eye-opening. The group that used the travel agency all received early check-in, were upgraded to corner suites, and received generous room and resort credits. Meanwhile, I found myself waiting in line for check-in, receiving a minimal upgrade, and only receiving a fraction of the resort credits that my friends did.

The reason for this stark difference? The travelers who booked through the luxury travel agency had a dedicated person working on their behalf, directly communicating with the hotel to secure upgrades and ensure that every detail was taken care of. On the other hand, booking through American Express Travel meant that I was just another booking in a sea of thousands, with no personalized attention or advocacy for upgrades.

It became clear to me that when it comes to booking travel, working with a luxury travel agency like Coolidge & Co is the way to go. The personalized service, attention to detail, and dedication to securing the best possible experience for their clients sets them apart from booking through a large corporate portal like American Express Travel.

So, if you're planning your next trip and want to ensure that you receive the VIP treatment you deserve, I highly recommend working directly with a luxury travel agency like Coolidge & Co. The difference in service and overall experience is truly night and day, and you'll never want to go back to booking through a corporate portal again. Trust me, you won't regret it.